Most Palmer's products can be found in mass merchandise stores, drug stores, beauty supply stores, supermarkets and club stores. Please visit our Retailers page to find a general list of retailers that carry our products. If you are unable to find a particular product at your local retailer, you may purchase it online or contact our customer service department for more information.

Palmer's is a proud supporter of the Young People's Chorus of New York City.

You may update information from your computer by simply logging into your Palmer's account. Here you will be able to update/change your address info, telephone number, credit card info, username and password.

In order to optimize shipping speed, we use various shipping partners for delivery. We normally process and ship out orders within 2 business days of receipt, however this can be longer during busier periods. Our standard shipping is ground service. Most orders will arrive within 7-10 business days.

Click to see our Shipping Policies with complete information on shipping methods, charges and delivery estimates.

Free ground shipping for orders totaling $45 and over is calculated after discounts from promotional codes are applied.

Only one promotional code can be used on an order. Free ground shipping for orders $45 and over will be calculated after discounts from promotional codes are applied.

Once your order has been placed, you will receive an email of confirmation. Once the order is shipped, a subsequent email will be sent detailing the tracking information for your purchase. If you have an account, you may log into "My Account" to obtain your tracking information and see the status of recent orders.

Palmer's recognizes the importance of protecting the privacy of anyone who visits our site. Palmer's does not sell, rent, trade or otherwise knowingly share or provide your information to a third party. To prevent unauthorized access, maintain data accuracy and ensure the correct use of personal information, Palmer's uses appropriate industry standard procedures to safeguard the confidentiality of personal information. All transmissions of personal information are through secure computer servers, which also run authentication and secure socket layers (SSL) software data encryption software to encrypt all personal information including your name, address, and credit card information to protect it from being read. Access to Palmer's Lovers user accounts are password protected.

Palmer's uses the highest quality natural ingredients in our formulas. You may see on some of our products a percent callout of naturally sourced ingredients. These finished goods formulas contain the stated percentage of ingredients that are naturally derived (including water).

Palmer's works with many great non profits and NGOs that do incredible work in the conservation space to better the land and lives in the regions where we source our ingredients. Some of our Palmer's partners include organizations such as the World Cocoa Foundation, The Roundtable for Sustainable Palm Oil, the Global Shea Alliance, the Sustainable Coconut Partnership and the Sustainable Forestry Initiative.

In addition to supporting external conservation groups, Palmer's has been bust reducing plastic content from packaging and transitioning from virgin plastic to 30-50% PCR (post consumer recycled) material, reducing our total virgin petroleum plastic consumption and carbon footprint.

If a Palmer's product has an expiration date, it can typically be found stamped on the product. Most Palmer's products however do not contain an expiration date, but have an average shelf life of 3-5 years unopened. Once opened, you can refer to the symbol on the back of your product near the company information to tell you how many month the product is usable from the day it's opened. Look for an opened jar image. The image may contain 6M, 12M, 18M, 24M, etc.

We understand that safety is the top priority when it comes to children. Except for our Cocoa Butter Baby collection, Palmer's has not tested our products for use on children, so we recommend speaking to your child's doctor before using if you have any concerns.

While some of our products may contain ingredients contraindicated during for use during pregnancy, we offer a wide array of products that are specially tailored for use during pregnancy with safe and effective ingredients to care for skin. Most notably, our Stretch Mark and Skin Therapy body products are uniquely designed to cater to the specific needs of skin during pregnancy and offer hypoallergenic formulations that are dermatologically tested to assure gentleness and safety. If you are pregnant and have specific questions/concerns regarding one of our products, we recommend consulting your physician before use.

No, they are not the same. While the lotion offers a rich, thick formula, the tube is a cream formula that is even thicker and more concentrated and also contains Vitamins A and C. The jar, the most concentrated formula, is a solid which softens upon contact with the skin.

No, Palmer's products are not tested on animals. Further, we have eliminated animal-derived ingredients from many of our formulas. These products are clearly marked with our Vegan Friendly Bunny seal. For a full list of our vegan friendly products, our Customer Service team would be happy to assist. You can contact them directly through the Contact Us page.

Yes it is. Shea Butter is a gentle, yet effective moisturizer that contains natural anti-inflammatory properties and is also naturally packed with Vitamins A, E & F. It is widely recommended for sensitive skin.

Palmer's Shea Butter Formula collection of products has a rich amber and vanilla scent.

Shea Butter is a natural moisturizer which is derived from the fruit of the Shea (Karite) Tree.

Palmer's Cocoa Butter Formula Stretch products work best when used at the beginning of pregnancy or before any significant weight change where the skin might be stretched. You can expect that the Palmer's Cocoa Butter Formula stretch line of products will help skin's moisture content and elasticity, improving the appearance of stretch marks. Skin tone and texture will look more even and your stretch marks will appear softened.

Palmer's and its palm oil suppliers are members of the Roundtable on Sustainable Palm Oil. The RSPO sets social and environmental standards for sustainable palm oil production, such as no new clearing of primary tropical forests, conservation of natural habitats, and respect for workers and indigenous people. We are committed to responsible and sustainable palm production. Sustainable means a commitment to safeguarding the environment; protecting native animal species, such as orangutans and tigers; providing a safe and healthy work environment for their employees; respecting local land rights and helping to develop local communities. Learn more about the Roundtable for Sustainable Palm Oil at http://www.rspo.org/

While we use a variety of scents in our different Cocoa Butter Formula products, as well as offer some non-scented alternatives, Palmer's core Cocoa Butter collection has an iconic warm chocolate scent with hints of vanilla.

Palmer's uses the highest quality natural ingredients in our formulas. You may see on some of our products a percent callout of naturally sourced ingredients. These finished goods formulas contain the stated percentage of ingredients that are naturally derived (including water).

Here are the step that we suggest to use the Original Solid Jar as a stick: 1: Tighten the lid on the jar. 2: Squeeze the sides of the Jar to help loosen the product if it is stuck to the sides of the jar. 3: Turn the Jar upside down and tap the lid on a hard surface like a countertop or table. You should now be able to open the Jar with the product on the lid.

No way! Cocoa Butter is a great ingredient in hair care, lip care, body and even face! The rich emollients and antioxidants in cocoa butter make it one of nature's most superior moisturizers. Because its so rich and thick, some might find it to be too heavy for their skin type, so we always recommend if using on an area such as your face to test a small inconspicuous area first.

Palmer's is proud to be one of the largest purchasers of cocoa butter in the personal care industry. While we sourced cocoa butter from various places, mainly in West Africa, Ghana is a main area of concentration for our cocoa butter sourcing.

Much like Cocoa Butter, Coconut Oil is a natural lipid that not only nourishes skin but helps create a protective barrier from damage. Rich in antioxidants and medium chain fatty acids, Coconut Oil deeply hydrates and has naturally occurring antimicrobial properties.

While there are slight variations depending on the product, most of our Coconut Oil Formula collection products have a scent of summer with creamy coconut and sweet almond or a tropical blend of fresh coconut water and island fruit.

Most of our coconut oil is sourced from South East Asia, with a core focus on the Philippines. For our Organic Coconut Oil, our supplies is Fair Trade certified.

Due to Palmer's Skin Success Fade products containing retinol (Vitamin A), they are not recommended during pregnancy.

Palmer's Skin Success Fading products gradually reduce dark spots. Results should be visible within 6-8 weeks of treatment. Please be aware that skin is being treated with retinol and can be extra sensitive to the sun. Because of this, Palmer's recommends the daily use of a sunscreen with an SPF (sun protection factor) to prevent future discolouration.

Since the formula is concentrated, leaving it on overnight isn’t necessary. For a more intense treatment, cover hair with a plastic cap and leave on for up to 30 minutes. For best results, sit under a hooded dryer or steamer, or gently warm the outside of the cap with a blow dryer. Rinse thoroughly with cool water.

Each sachet contains a generous amount of product, providing 2–3 applications depending on hair length.

Conditioner (Daily Use)

· Lighter weight formula – perfect for regular use

· Contains Coconut and Avocado Oil and Panthenol to repair and detangle

· Leaves hair soft, smooth, and manageable

· Gentle moisture without weighing hair down

Deep Conditioning Protein Pack (up to 3X Monthly)

· Concentrated treatment repairs and smooths rough or damaged cuticles

· Enriched with Coconut Oil and Protein

· Deeply penetrates and hydrates

· Restores vitality to dry, damaged, or over-processed hair

Coconut oil is often called nature’s healthiest oil. Rich in nourishing lipids, it deeply moisturises while forming a protective barrier that strengthens hair, helping it grow longer, stronger, and visibly healthier. One of its key components, lauric acid, a long-chain fatty acid, provides powerful cleansing and emollient benefits. With its high concentration of antioxidants, coconut oil also helps defend against free radicals that can leave hair dull and lifeless.

Our formula, made with ethically and sustainably sourced raw, extra virgin coconut oil, is packed with fast-absorbing fatty acids that penetrate deep into each strand, sealing in moisture for soft, shiny, and beautifully manageable hair.

Palmer's Cocoa Butter Formula Stretch products work best when used at the beginning of pregnancy or before any significant weight change where the skin might be stretched. You can expect that the Palmer's Cocoa Butter Formula stretch line of products will help skin's moisture content and elasticity, improving the appearance of stretch marks. Skin tone and texture will look more even and your stretch marks will appear softened.

The sooner you start using these products, the better your results will be.

The entire Palmer's Cocoa Butter Formula stretch line of products was developed especially to help improve the appearance of stretch marks so we've created different formulas customised to suit your individual preference.

Palmer's Cocoa Butter Formula Massage Cream and Lotion for Stretch Marks help improve the appearance of stretch marks with a special combination of Cocoa Butter, Vitamin E, Collagen, and Elastin. The lotion has the added benefit of Shea Butter. These non-greasy formulas relieve the dryness associated with stretched skin due to pregnancy and smooth stretch marks due to weight loss.

Palmer's Cocoa Butter Skin Therapy Oil is a unique, multi-purpose dry oil that can be used for all over face and body. This exclusive blend of key ingredients absorbs immediately with no greasy feel and is formulated to help improve the appearance of scars, stretch marks, dry, damaged skin, uneven skin tone and aging skin. Skin looks and feels instantly soft and smooth.

Palmer's Cocoa Butter Formula Tummy Butter is a highly concentrated formula with Cocoa Butter, Vitamin E, Collagen, Elastin, and soothing Lavender Oil that is widely recommended for stretch marks during and after pregnancy. The Tummy Butter penetrates as deep as the dryness and helps to restore vital moisture while smoothing marks and toning skin.

We recommend that you use our products twice a day, morning and evening, to help keep skin tone soft and smooth while helping to visibly improve skin's elasticity. With consistent use, skin stays supple and firm. Palmer's combines only the most proven ingredients to ensure skin looks and feels healthy and soft.

Yes, our products are safe, effective and recommended for use during pregnancy. Palmer's Cocoa Butter Formula products are dermatologically tested to help improve the appearance of stretch marks while keeping skin soft and toned while your belly expands. As indicated, if you are experiencing any kind of adverse reaction, discontinue use and seek medical attention immediately.

Palmer's Cocoa Butter Formula Bust Cream is safe to use during pregnancy but you should thoroughly remove any product residue from the breast area prior to breastfeeding.

Palmer's Cocoa Butter Skin Therapy Oil is a unique, multi-purpose dry-oil that can be used for all over the body. This exclusive blend of key ingredients absorbs immediately with no-greasy feel and is formulated to help improve the appearance of scars, stretch marks, dry, damaged skin, uneven skin tone and aging skin. Skin looks and feels instantly soft and smooth.

Stretch marks don't just happen overnight. Immediately, you should notice that your skin looks smoother and more moisturized. After a few weeks, skin's tone and texture is visibly improved and marks are softened. In time you'll notice an overall improvement in the appearance of your stretch marks while skin takes on a healthier, firmer look.