Shipping Policies
Shipping Rates
Palmer’s Australia’s shipping rates are:
FREE Shipping within AUSTRALIA on orders over $50 when the final product price is $50 or more.
All orders under $50 will have a flat rate standard shipping charge of $9.95.
We also offer EXPRESS POST within AUSTRALIA at a flat rate of $19.95.
We will endeavour to process and dispatch orders within 1-2 business days, however orders made in sale or promotion periods, on weekends and public holidays will be processed and dispatched within 1-4 business days.
All orders are shipped via Australia Post, and you will receive tracking information from Australia Post.
The currency of any transaction is Australian Dollars (AUD) only.
Please note, we DO NOT accept over the phone payments.
Shipping Methods
Australia Post are experiencing delays due to high volumes and Covid-19 restrictions.
The Australia Post tracking website provides the most accurate guidance on estimated delivery dates, and advises you of any delays while your parcel is in transit.
All deliveries are dispatched from our warehouse in South Australia.
Regular Shipping
Your order should be received within 2-6 business days from date of dispatch. May take up to 14 business days due to high demand in the postal network. You will receive a tracking number from Australia Post to track the status of your parcel.
Express Shipping
Your order should be received within 2-4 business days from date of dispatch. May take up to 7 business days due to high demand in the postal network. You will receive a tracking number from Australia Post to track the status of your parcel.
Due to current demand, Express Shipping can’t guarantee next business day guarantee delivery right now. Items may take longer than usual to arrive.
Order Confirmation Email
When your order is received, we will send you an email confirming your order, as well as an email when your order has been shipped. Australia Post will also send you your tracking number.
Shipping Restrictions
We do not ship outside of Australia.