Palmer's Australia Terms & Conditions
Woolworths x Palmer’s Chance to Win $10,000 Promotion
Terms & Conditions
Information on how to enter the promotion forms part of these terms and conditions of entry (Terms). Entry into the promotion is deemed acceptance of these Terms. Headings in these Terms are included for ease of reference, and do not affect interpretation in any way.
The promoter is E.T. Browne (Australia) Pty Ltd (ABN 94 080 024 915), 14 Park Avenue, Woodville North, South Australia, 5012 (Promoter).
Duration
This promotion commences at 12:01 AM ACST on Monday 4th November 2024 and concludes at 11:59 PM ACST on Sunday 1st December 2024 (Promotion Period).
Eligibility to Enter
Entry is open to all Australian residents aged 18 years and older. Employees and immediate family members of E.T. Browne (Australia) Pty Ltd, Woolworths, and their associated agencies are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or step-child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin.
Entry into the Promotion
To enter, participants must:
1. Purchase any Palmer's product from Woolworths (in store or online) during the promotional period.
2. Retain their purchase receipt.
3. Visit au.palmers.com/win10k and complete the online entry form using their personal details and receipt number.
Each purchase receipt is valid for one entry only. Entrants can only enter in their own name and use their own email address. The Promoter reserves the right to request the winner provide proof of identity, proof of residency, and/or proof of entry validity. Proof of identification, residency and entry considered suitable for verification is at the discretion of the Promoter.
If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
Entrants must retain the original or a copy of their purchase receipt showing details of the Palmer’s product purchased for entry into the Promotion as proof of purchase. Failure to provide proof of purchase for entry when requested may, in the absolute discretion of the Promoter, result in invalidation of the entrant’s entry and forfeiture of any right to a prize. Purchase receipt must clearly specify that the product/s were purchased at Woolworths, and that the purchase was made during the Promotion Period. Purchase receipt(s) may only be entered, and used, once in this promotion. If a Purchase receipt is found to be used more than once, all entries by that entrant, or any other entrant using such receipt(s), will be deemed invalid and no correspondence will be entered into. Multiple entries by eligible entrants are accepted, subject to entrants holding multiple proofs of purchase with different valid purchase receipt numbers.
The time of entry will be deemed to be the time the entry is received by the Promoter.
The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant whom the Promotor believes in its absolute discretion has not complied with these Terms.
Value of Prize Pool
The total prize pool is valued at $10,000 AUD, consisting of one cash prize awarded to one winner.
Drawing of Entries
The prize draw will take place at the offices of MDSA at Level 16, 1 Denison Street, North Sydney NSW 2060 and will be conducted by MDSA (Drawer) at 10:00am (AEDT) on Friday 6th December 2024. The draw will be conducted by a random electronic drawing system.
Notification of Winner
The winner will be notified by email and phone within two business days of the draw and their first initial, surname, and postcode will be published on au.palmers.com/win10k on Friday 13th December 2024 for a minimum of 30 days.
Right of the Promoter to Redraw
The Promoter reserves the right to redraw in the event of an entrant being unable to comply with these Terms, forfeiting or not claiming the Prize. If the Prize remains unclaimed at 5.00pm (AEDT) on Thursday 6th March 2025, a second draw will be conducted by the Drawer on Thursday 20th March 2025 at the same time and place as the original draw subject to any written direction given under applicable law. Any winner determined in accordance with this clause will be notified by email and phone (using the details provided in the winner's entry) within 2 business days after the draw, and their first initial, surname, and postcode will be published on au.palmers.com/win10k from Thursday 27th March 2025, for a minimum of 30 days.
Limitation of Liability
E.T. Browne (Australia) Pty Ltd, Woolworths, their related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury, or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law.
Variation of Terms
The promoter reserves the right to amend these terms and conditions at any time without prior notice, subject to any applicable laws.
Entry Details and Privacy
All entries become the property of the promoter. The promoter collects personal information about entrants to include them in the promotion and where appropriate award prizes. Please refer to the promoter’s privacy policy available at https://au.palmers.com/content/31-privacy-policy for information on how we handle personal information.
General
The promoter is E.T. Browne (Australia) Pty Ltd, of 14 Park Avenue, Woodville North, South Australia, 5012.
The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Independent financial advice should be sought.
The Promoter is not responsible for any lost, late or misdirected entries.
By entering this promotion, participants agree to be bound by these terms and conditions.
If for any reason this promotion is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this promotion, the promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the promotion.
Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights, nor does it prevent a subsequent exercise of them.
Permit details
28. Authorised under ACT Permit No. TP24/02294 & SA Licence No. T24/1758.
____________________________________________________________________________
WIN A TRIP TO RIO WITH PALMER’S | CONSUMER COMPETITION
TERMS & CONDITIONS
1. The Promoter
CW Media PTY LTD ACN 606 548 298, ABN 43 913 252 975, 6 Albert Street Preston, Vic 3072, on behalf of the Chemist Warehouse and e-Pharmacy group.
2. Terms of Entry
(a) Competition entries can be made from 12:01am AEST on Thursday 22 August 2024 until 11.59pm AEST on Thursday 28 November 2024 (‘Competition Period’) through the Promoter’s website:
• www.chemistwarehouse.com.au/competitions/palmers-rio
• www.mychemist.com.au/competitions/palmers-rio
(b) Entries received outside the Competition Period will not be eligible or accepted.
(c) Entries that are incomplete, illegible or indecipherable will not be valid and will be deemed void.
Entry is conditional upon purchasing any 2 Palmer’s products in-store or online in a single transaction at Chemist Warehouse or My Chemist and entering via the above URL. You must be able to provide proof of such transactions in the form of a valid purchase receipt number.
(d) The Promoter takes no responsibility for entries that are lost, stolen, illegible, misdirected or damaged however caused.
(e) Entrants must retain the original or a copy of their purchase receipt showing details of the two Palmer’s products for entry into the Promotion as proof of purchase. Failure to provide proof of purchase for entry when requested may, in the absolute discretion of the Promoter, result in invalidation of the entrant’s entry and forfeiture of any right to a prize. Purchase receipt must clearly specify that the product/s were purchased at Chemist Warehouse, and that the purchase was made during the Promotion Period. Purchase receipt(s) may only be entered, and used, once in this promotion. If a Purchase receipt is found to be used more than once, all entries by that entrant, or any other entrant using such receipt(s), will be deemed invalid and no correspondence will be entered into.
(f) Submitting an entry constitutes acceptance of these terms and conditions.
(g) Multiple entries by eligible entrants are accepted, subject to entrants holding multiple proofs of purchase with different valid purchase receipt numbers, subject to the following conditions:
(i) only one entry allowed per day during the Competition Period; and
3. Who May Enter
(a) The Competition is open to Australian permanent residents over 18 years of age.
(b) The Competition is not open to:
(i) Employees of the Promoters.
(ii) Parties to whom the Promoters has contracted work in relation to this Competition;
(iii) Parties who are otherwise directly involved with this Competition; and
(iv) Any immediate family members or any of the above mentioned parties.
4. Prize
There will be one (1) prize available to be won. A trip to Rio de Janeiro for two people. This includes:
- Economy flights for two from any major Australian capital city to Rio de Janeiro.
- Transfer to and from Airport in Rio de Janeiro.
- 7 nights accommodation at the Hilton or Copacabana in Rio de Janiero or Hotel of similar Value dependent on winners availability
Total prize value is $15,000 AUD.
Prize conditions:
a) Any expenses over the included prize value will be borne by the winner of the promotion.
b) The travel must not occur between any of the below dates and be taken within a year of the draw:
- 14 December 2024 to 3 January 2025
- 29 March 2024 to 14 April 2024
- 29 June 2024 to 31 July 2024
- 21 September 2024 to 6 October 2024
c) The Prize is not redeemable or transferable for cash.
5. Selecting the Winner
(a) The Competition winner will be selected by 3.00pm AEST on Friday 29 November 2024.
(b) The Competition winner will be randomly selected by the digital team using random number generator software. The Competition will be drawn at 6 Albert Street, Preston VIC 3072 at 3:00pm.
(c) The first valid Competition winner drawn will be notified in writing by SMS or email by 5.00pm AEST Friday 29 November 2024. Whilst the Promoter will use its best endeavours to contact the winners within one month, the decision not to award an entrant who cannot be contacted is at the sole and absolute discretion of the Promoter.
(d) If within one month after the determination of the winners of the lottery, a prize (other than a prize consisting of perishable goods) has not been claimed by the winner, the promoter must take all reasonable steps to deliver the prize to the prize winner. At the conclusion of the one month if the prize cannot be delivered, the promoter must notify the Office and, subject to the Office’s approval, re-determine the winner of the prize in accordance with any directions by the Office.
(e) If the prize is unclaimed, the Promoter will re draw on Monday 30 December 2024 at 10.00am at 6 Albert Street, Preston VIC, 3072 and publish these details on the below sites on Monday 30 December 2024 by 5.00pm AEST. The re drawn winner will be contacted in writing on Monday 30 December 2024.
• www.chemistwarehouse.com.au/competitions/palmers-rio
• www.mychemist.com.au/competitions/palmers-rio
(f) A person purporting to be a prize winner may be required to provide proof of identity and to verify any other eligibility requirements.
(g) Subject to the unclaimed prize draw clause, if for any reason a winner does not take/redeem the prize (or an element of the prize) at/by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
6. Publication of winner’s details
The Promoter will publish the Competition winners on the following websites on Friday 29 November 2024 and that information shall remain posted there for at least 28 days.
• www.chemistwarehouse.com.au/competitions/palmers-rio
• www.mychemist.com.au/competitions/palmers-rio
Privacy and use of personal information
(a) In accordance with the Privacy Act (1988) (Cth), the Promoter notifies entrants that entry to the Competition involves the collection of personal information about entrants, such as their name, address, mobile phone number and email address. This is collected for the purpose of establishing eligibility, carrying out the Competition and notifying the winner. If the information is not provided, the entrant may not participate in the Competition. Entrants’ personal information may be disclosed to State Lottery agencies and winner’ name published as required under the relevant lottery legislation.
(b) Each entrant consents to the Promoter using their personal information provided in connection with their entry, for the purposes of undertaking any investigation in connection with verifying the identity of an entry or any suspected tampering.
(c) Each entrant consents to the Promoter and its authorised licensees using the entrant’s name, likeness, image and/or photograph and voice in the event that they are the winner, in any media for an unlimited period of time, without remuneration or compensation, for the purposes of promoting the outcome of this Competition.
7. Discontinuation of the Competition or Disqualification of an Entrant
(a) Subject to State legislation; The Promoter reserves the right to discontinue the Competition at any time and in its sole and absolute discretion may cancel, terminate or modify the Competition without the need to provide compensation to entrants or attempted entrants.
(b) The Promoter reserves the right, in its sole and absolute discretion to verify the validity of entries and entrants and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with (or whom the Promoter reasonably suspects has tampered with) the entry process or the winner selection process or who has otherwise been misleading or fraudulent in the course of the Competition.
8. Exclusion of Liability
(a) The Promoter makes no representation nor provides any warranties as to the quality or suitability of the prizes offered.
(b) The Promoter is not responsible for any losses associated with any change to the value of any prizes.
(c) To the extent permitted by law, the Promoter is not liable for any loss suffered or sustained by any person or to personal property including, but not limited to, consequential (including economic) loss by reason of any act or omission, deliberate or negligent, by the Promoter or its servants or agents, in connection with the arrangements for the supply of any goods or services by any person to the prize winner and where applicable, to any person or persons accompanying the prize winner.
(d) The Promoter accepts no responsibility for any tax implications arising from a winner receiving a cash prize and the entrant must seek their own independent financial advice. If, for GST purposes, this promotion results in any supply being made for non-monetary consideration, entrants must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
(e) The Promoter’s decision on all matters relating to this Competition will be final.
(f) The Promoter is under no obligation to provide reasons for any of its decisions.
(g) The Promoter is under no obligation to engage in any form of correspondence whatsoever with entrants or purported entrants, or their representatives, in any matters relating to the Competition.
Permit No:
SA - T24/727
ACT - TP 24/00937
NSW - NTP/09663 on authority of TP/02705
____________________________________________________________________________
Discount codes
Customers may receive a 10% discount code to either; receive 10% off their first purchase; as a thank you reward for making their first purchase, or for leaving a review. These discount codes cannot be used in conjunction with any other discount or promotion.
____________________________________________________________________________
Skin Success Terms & Conditions
Palmer’s Skin Success is specially formulated with 5% Niacinamide, Songyi Mushroom, Retinol, Vitamin C and Vitamin E. Palmer’s Skin Success visibly reduces the appearance of dark spots, age spots, skin discolouration and brightens and improves skin clarity.*
*Based on a 200-person independent clinical study.
If you have tried Palmer’s Skin Success twice daily for at least 4 weeks and you haven’t seen an improvement in dark spots, age spots, discolouration or skin brightness and clarity, you can submit your request for a refund below.
To be eligible for a refund the following must apply:
• The product purchased must be Palmer’s Skin Success Fade Cream 75g, Palmer’s Dark Spot Corrector 30ml or Palmer’s Fade Milk 250ml, purchased between 12.01am AEST 18/04/2024-11.59pm AEDT 30/09/2024.
• The product must be purchased at Chemist Warehouse stores (including online) during the Period.
• The Product must have been used for a full four-week period subsequent to the purchase date.
• The customer must use the product twice daily.
• The customer must be over 18 years of age and be an Australian resident.
• The customer must have a valid email address and provide their full name and address.
• The customer must provide a “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use.
• The customer must provide evidence of proof of purchase by receipt in a gif, jpg, jpeg, png, pdf format only, file must be less than 2MB. If the proof is in any way illegible, distorted or suspicious, a refund will not be provided and E.T. Browne (Australia) Pty Ltd has the ability to reject a refund on this basis.
• E.T. Browne may, at their discretion, request the return of the remaining product and if so, will supply a post satchel for this return with the refund payable after receipt of the product return.
• Refunds will be paid by cheque within 8 weeks of accurate submission of the purchase information form.
• One refund per customer is only permitted regardless of multiple products bought and from which Chemist Warehouse store.
• Request for refund must be received before 31/07/2024 with the 4-week minimum use and all other conditions listed above completed before this date.
• E.T. Browne (Australia) Pty Ltd has the ability to amend these terms and conditions at any time.
_________________________________________________________________________________________________
Money Back Guarantee - Skin Therapy Oil for Face
Palmer’s Skin Therapy Facial Oil is specially formulated with 10 Pure Oils, Retinol, Vitamin C and Cetesomate-E Complex. Palmer’s Skin Therapy Facial Oil visibly improves the appearance of skin tone, skin texture and aging skin.*
*Based on responses in an 8-week home user trial by 200 female panelists.
If you have tried Palmer’s Skin Therapy Facial Oil twice daily for at least 4 weeks and you haven’t seen an improvement in skin tone, skin texture or aging skin, you can submit your request for a refund by emailing [email protected]
TERMS & CONDITIONS
To be eligible for a refund the following must apply:
• The product purchased must be Palmer’s Skin Therapy Facial Oil 30ml purchased between 12.01am AEST 01/09/2023-11.59pm AEDT 01/09/2024.
• The product must be purchased at Chemist Warehouse stores (including online) during the Period.
• The Product must have been used for a full four-week period subsequent to the purchase date.
• The customer must use the product twice daily.
• The customer must be over 18 years of age and be an Australian resident.
• The customer must have a valid email address and provide their full name and address.
• The customer must provide a “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use.
• The customer must provide evidence of proof of purchase by receipt in a gif, jpg, jpeg, png, pdf format only, file must be less than 2MB. If the proof is in any way illegible, distorted or suspicious, a refund will not be provided and E.T. Browne (Australia) Pty Ltd has the ability to reject a refund on this basis.
• E.T. Browne may, at their discretion, request the return of the remaining product and if so, will supply a post satchel for this return with the refund payable after receipt of the product return.
• Refunds will be paid by cheque within 8 weeks of accurate submission of the purchase information form.
• One refund per customer is only permitted regardless of multiple products bought and from which Chemist Warehouse or Woolworths store.
• Request for refund must be received before 01/10/2024 with the 4-week minimum use and all other conditions listed above completed before this date.
• E.T. Browne (Australia) Pty Ltd has the ability to amend these terms and conditions at any time.
____________________________________________________________________________