Palmer's Australia Terms & Conditions
Discount codes
Customers may receive a 10% discount code to either; receive 10% off their first purchase; as a thank you reward for making their first purchase, or for leaving a review. These discount codes cannot be used in conjunction with any other discount or promotion.
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Tahitian Vanilla Giveaway
Win a FREE Palmer’s Tahitian Vanilla Body Lotion 400ml. To enter, sign up to our mailing list through the countdown timer form and confirm your subscription via the email link. Entries close at 12:01 am ACDT on 18 August 2025. One winner will be randomly selected and contacted via email on 18 August 2025. Open to Australian residents only. One entry per person. No purchase necessary.
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Skin Success Terms & Conditions
Palmer’s Skin Success is specially formulated with 5% Niacinamide, Songyi Mushroom, Retinol, Vitamin C and Vitamin E. Palmer’s Skin Success visibly reduces the appearance of dark spots, age spots, skin discolouration and brightens and improves skin clarity.*
*Based on a 200-person independent clinical study.
If you have tried Palmer’s Skin Success twice daily for at least 4 weeks and you haven’t seen an improvement in dark spots, age spots, discolouration or skin brightness and clarity, you can submit your request for a refund below.
To be eligible for a refund the following must apply:
• The product purchased must be Palmer’s Skin Success Fade Cream 75g, Palmer’s Dark Spot Corrector 30ml or Palmer’s Fade Milk 250ml, purchased between 12.01am AEST 18/04/2024-11.59pm AEDT 30/09/2024.
• The product must be purchased at Chemist Warehouse stores (including online) during the Period.
• The Product must have been used for a full four-week period subsequent to the purchase date.
• The customer must use the product twice daily.
• The customer must be over 18 years of age and be an Australian resident.
• The customer must have a valid email address and provide their full name and address.
• The customer must provide a “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use.
• The customer must provide evidence of proof of purchase by receipt in a gif, jpg, jpeg, png, pdf format only, file must be less than 2MB. If the proof is in any way illegible, distorted or suspicious, a refund will not be provided and E.T. Browne (Australia) Pty Ltd has the ability to reject a refund on this basis.
• E.T. Browne may, at their discretion, request the return of the remaining product and if so, will supply a post satchel for this return with the refund payable after receipt of the product return.
• Refunds will be paid by cheque within 8 weeks of accurate submission of the purchase information form.
• One refund per customer is only permitted regardless of multiple products bought and from which Chemist Warehouse store.
• Request for refund must be received before 31/07/2024 with the 4-week minimum use and all other conditions listed above completed before this date.
• E.T. Browne (Australia) Pty Ltd has the ability to amend these terms and conditions at any time.
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Money Back Guarantee - Skin Therapy Oil for Face
Palmer’s Skin Therapy Facial Oil is specially formulated with 10 Pure Oils, Retinol, Vitamin C and Cetesomate-E Complex. Palmer’s Skin Therapy Facial Oil visibly improves the appearance of skin tone, skin texture and aging skin.*
*Based on responses in an 8-week home user trial by 200 female panelists.
If you have tried Palmer’s Skin Therapy Facial Oil twice daily for at least 4 weeks and you haven’t seen an improvement in skin tone, skin texture or aging skin, you can submit your request for a refund by emailing [email protected]
TERMS & CONDITIONS
To be eligible for a refund the following must apply:
• The product purchased must be Palmer’s Skin Therapy Facial Oil 30ml purchased between 12.01am AEST 01/09/2023-11.59pm AEDT 01/09/2024.
• The product must be purchased at Chemist Warehouse stores (including online) during the Period.
• The Product must have been used for a full four-week period subsequent to the purchase date.
• The customer must use the product twice daily.
• The customer must be over 18 years of age and be an Australian resident.
• The customer must have a valid email address and provide their full name and address.
• The customer must provide a “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use.
• The customer must provide evidence of proof of purchase by receipt in a gif, jpg, jpeg, png, pdf format only, file must be less than 2MB. If the proof is in any way illegible, distorted or suspicious, a refund will not be provided and E.T. Browne (Australia) Pty Ltd has the ability to reject a refund on this basis.
• E.T. Browne may, at their discretion, request the return of the remaining product and if so, will supply a post satchel for this return with the refund payable after receipt of the product return.
• Refunds will be paid by cheque within 8 weeks of accurate submission of the purchase information form.
• One refund per customer is only permitted regardless of multiple products bought and from which Chemist Warehouse or Woolworths store.
• Request for refund must be received before 01/10/2024 with the 4-week minimum use and all other conditions listed above completed before this date.
• E.T. Browne (Australia) Pty Ltd has the ability to amend these terms and conditions at any time.
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Spend & Save Sale
*Spend & Save Sale - up to 30% off (excluding bundles) runs from 12:01am AEST Monday the 7th of July 2025 to 11:59pm AEST Sunday the 13th of July 2025 on au.palmers.com only.
Discounts apply as follows:
- Spend $30 or more and receive 15% off with code SAVE15.
- Spend $70 or more and receive 20% off with code SAVE20.
- Spend $100 or more and receive 30% off with code SAVE30.
Promo codes must be applied at checkout to receive the discount. Minimum spend must be met after any other discounts and before shipping is applied. Offer not valid on prior purchases, gift cards or in conjunction with any other discount code. One promo code can be used per transaction.